Privacy Policy

Information we collect

• Account information — name, email address and password (stored securely, never in plain text) when you register for an account.

• Order & delivery information — billing and shipping addresses, phone number, and order history, needed to process and deliver your orders.

• Content you submit — product reviews, site feedback, and messages sent through our contact form, including any name or email you choose to include.

• Technical information — session cookies that keep you signed in and remember your cart, and basic site-usage data if analytics tools are enabled (see our Cookies Policy).

Why we collect it

• To create and manage your account.

• To process, fulfil and deliver your orders, and send order confirmations and updates by email.

• To respond to enquiries submitted through our contact form or feedback page.

• To moderate and publish product reviews and site feedback you choose to submit.

• To keep the site secure and working correctly.

Sharing your information

We do not sell your personal information. We only share it where necessary to run the store — for example with delivery partners to fulfil an order, or with Google/Facebook if you choose to sign in using those services. Reviews and feedback are only published after admin approval, and email addresses submitted with them are never shown publicly.

Your rights

You can ask us to access, correct or delete the personal information we hold about you at any time by contacting us at info@powershop.co.zw.

Changes to this policy

We may update this policy from time to time as the site changes. Continued use of powershop.co.zw after an update means you accept the revised policy.